Introducing Virtual Assistant Services at ACIA Consulting

Operating globally from Tunbridge Wells in Kent, ACIA Consulting
specialises in premium virtual assistant services KENT. As expert administrative consultants, we provide a highly efficient and professional virtual office solution, taking administration to another level.

What is a Virtual Assistant?

The generally perceived definition of a virtual assistant (also abbreviated VA) is a self-employed assistant that provides secretarial services working remotely from home.

The reality is, they provide so much more: A good virtual assistant should be a consultant that provides professional administrative, marketing or technical services to other small businesses, entrepreneurs and busy
individuals. The bottom line is efficiency. Our motto is “Focus on what you are passionate about, we will take care of the rest” and that is exactly how it should be.

Our Virtual Assistant Services

Our services and virtual office solutions are tailor made for start-ups, sole traders, small to medium sized businesses and busy individuals.
Basically everyone who would benefit from administrative or creative support but has not got the space, equipment or budget to hire a full time, in-house person.

Our three main services are currently:

Virtual Assistant Services

Wide range of administrative support services, for example:

  • Email & Diary Management
  • Office Administration
  • Translations (German/English)
  • Virtual Office Solution
  • Customer Services Support (German/English)
  • Presentations
  • Travel Management
  • Gift Service
  • Mailing Campaigns (MailChimp)
  • Personal Life Organisation (including Wedding Planning)
  • Social Media Management
  • Mailing List Management
  • Project Management
  • Website Support (WordPress)
  • Invoicing and Expenses

and more

Virtual Office Solutions

Pre-built monthly packages including calendar and email management, set-up and maintenance of an FAQ database, a customer relationship management system and intranet – plus built in administrative support.

Translation Services German/English – English/German

Liaising with English or German speaking clients, translation of correspondence, documents, website content, audio and video, internet research and proof reading/editing.

Besides the above we also just introduced a corporate video service – great for businesses to share on their websites and across social media. We plan to add more creative services over the next year.

Why should small businesses outsource their administration?

Outsourcing your administration is very cost effective as you do not have to worry about any of the overheads an in-house staff would come with. Most of all, you only pay for the time and services you actually utilise.

Due to my background, we do specialise in the financial, energy and commodities industries although ACIA’s generic administrative, virtual model should be compatible with a wide range of businesses.

At ACIA we understand how important our clients businesses are to them which is why we always work with the utmost care, respect and confidentiality.

Our virtual office clients have full control and visibility over their data at all time. Having worked in Switzerland, the US and UK, we can offer extensive international experience and as a result, a true understanding of differences in cultures and quality standards.

Last, but not least we are personable and approachable, our client’s hardly notice that we are not sitting in the office with them.

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